Product : HPE, SimpliVity [HCI]/4.0.1 U1, 380
Feature : Call-Home Function, Support, Management
Content Owner:  Herman Rutten
Summary
Full
Details
HPE SimpliVity 380s call-home function is called "OmniWatch" and is fully integrated into the platform. Enabling the feature is simple and straightforward and requires very few clicks.

OmniWatch is a proactive and preventative service that continuously monitors and evaluates the health of a customer’s hyperconverged infrastructure. OmniWatch is able to identify problems before they impact the business by filing a support case and alerting a HPE SimpliVity 380 support expert of potential issues or risks.

OmniWatch is a basic support service and is included with every support plan.

HPE SimpliVity 3.7.10 introduces the following functionality for Hyper-V environments:
- Ability to disable or enable HPE OmniWatch data collection after deployment.
- Ability to configure a proxy server for one or more clusters.

HPE SimpliVity OmniStack 4.0.0 introduces support for HPE InfoSight cloud service. HPE InfoSight automatically monitors the health of each HPE SimpliVity host in the federation. Once a day, HPE InfoSight sends a report that includes information on the system status and significant events. It also contains details on:
- Cluster, host, virtual machine, and Virtual Controller names
- Host serial numbers
- Host IP addresses
- Virtual machine sizes
- Datastore details (name, physical capacity, free space, memory size)

The report does not contain any user identifying information such as user names or virtual machine IP addresses.