Software support is mandatory at initial purchase and available in 1-, 3-, and 5-year increments.

Support Offerings:
7 day x 24 hour phone | parts onsite/same day
7 day x 24 hour phone | parts next business day
5 day x 9 hour phone | parts next business day

Pivot3 Proactive Diagnostics is an optional service that when enabled, provides:
- Actionable alerts and notifications
- Integrated phone-home telemetry.