The performance monitoring and trouble shooting aspect of Application Management in the context of Citrix is mostly applicable to XenDesktop 7 Director and XenDesktop 7 EdgeSight
- Desktop Director is a real-time web tool, used primarily for the Help Desk agents. In XenDesktop 7, Directors new troubleshooting dashboard provides the real-time health monitoring of your XenDesktop 7 site.
- In XenDesktop 7, EdgeSight provides two key features, performance management and network analysis.
With XenDesktop 7, Director (the real-time assessment and troubleshooting tool is included in all XenDesktop 7 editions.
The new EdgeSight features are included in both XenApp and XenDesktop Platinum editions entitlements however these features are based on the XenDesktop 7 platform. The environment must be XenDesktop 7 in order to leverage the new Director and EdgeSight features.
EdgeSight network analysis also requires NetScaler Enterprise or Platinum edition. With NetScaler Enterprise, real-time data for the last 60 minutes is provided. NetScaler Platinum edition has an unlimited data retention. To summarize,
How do you get it?
With XenDesktop 7, Director is included in all XenDesktop 7 editions. The new EdgeSight features are included in both XenApp and XenDesktop Platinum editions entitlements however these features are based on the XenDesktop 7 platform.
- All editions: Director - real-time monitoring and basic troubleshooting (up to 7 days of data)
- XD7 Platinum: EdgeSight performance management feature - includes #1 + historical monitoring (up to a full year of data through the monitoring SQL database)
- XD7 Platinum + NetScaler Enterprise: EdgeSight performance management and network analysis - includes #2 plus 60 mins. of network data
- XD7 Platinum + NetScaler Platinum: EdgeSight performance management and network analysis - includes #2 plus unlimited network data
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Citrix EdgeSight is a performance and availability management suite for XenApp, Presentation Server, XenDesktop and endpoint systems (through agents running on physical systems or virtualized platforms). Citrix EdgeSight monitors applications, sessions, devices, and the network in real time. Details here: http://support.citrix.com/article/CTX124092
EdgeSight for NetScaler is an agent-less solution which provides real-time user performance monitoring specifically for web applications based upon actual user experience (response time). It provides both real-time and historical views to proactively identify potential problems. (Citrix NetScaler is an application switch - a physical or virtual appliance - that intelligently distributes, optimizes, and secures network traffic for Web applications. Features include load balancing, compression, Secure Sockets Layer (SSL) offload, a built-in application firewall, and dynamic content caching.) Details here: http://support.citrix.com/article/CTX121310